Member-Focused Loan & Service Advisor

State Credit Union; Easley (SC); On-site; USD 42,000 - 56,000; Full time

Job summary

SC State Credit Union is seeking a Customer Service & Loan Officer to help members reach their financial goals through personalized service and lending solutions. You will process loan applications, answer questions, and provide account information while ensuring compliance and accurate records.

We value clear communication, empathy, and teamwork as you build lasting member relationships in a community-focused credit union environment.

Qualifications

• Experience in customer service and loan processing.
• Knowledge of lending practices and compliance basics.
• Strong communication and empathy with members.

Responsibilities

• Assist members with financial needs and loan applications.
• Provide account information and resolve inquiries.
• Maintain accurate records and ensure regulatory compliance.
• Process member transactions accurately and timely.

Skills

Communication

Interpersonal skills

Customer service

Lending experience

Teamwork

Problem solving

Job description

SC State Credit Union is seeking a Customer Service & Loan Officer to help members reach their financial goals through personalized service and lending solutions. You will process loan applications, answer questions, and provide account information while ensuring compliance and accurate records.

We value clear communication, empathy, and teamwork as you build lasting member relationships in a community-focused credit union environment.