Member-Focused Gym Operations Manager

UFC GYM Pittsburgh; Pittsburgh (Allegheny County); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Training & development

Free membership perks

Employee discounts and special offers

Flexible scheduling

Fitness-focused workplace vibe

Free or discounted recertification

Expand client base

Ongoing in-house training

Team-building events

Wellness challenges

UFC recognition programs

Job summary

UFC GYM Pittsburgh is seeking an Operations Manager to lead club operations, drive revenue, and deliver outstanding member experiences. You will hire and develop a strong team, manage daily workflows, and uphold service standards in a fast-paced fitness environment.

We offer a competitive compensation package with benefits, paid time off, and opportunities for professional growth, including in-house training and recertification support.

Qualifications

• Leadership responsibilities expected in all situations.
• Strong oral, presentation and written communication skills.

Responsibilities

• Hit monthly Operations Revenue goals.
• Support member retention with great member experiences and processes.
• Hire, train and develop a strong operational team.
• Ensure team members meet friendliness, cleanliness, punctuality and dress code.
• Foster teamwork across club functions to improve member and staff experience.
• Maintain an efficient back office.
• Order and maintain supplies.
• Oversee POS operations and file daily/weekly revenue reports.
• Manage inventory receiving and control; prepare reports.

Skills

Leadership

Communication

Health & Fitness exp

Management exp

Hospitality exp

Job description

UFC GYM Pittsburgh is seeking an Operations Manager to lead club operations, drive revenue, and deliver outstanding member experiences. You will hire and develop a strong team, manage daily workflows, and uphold service standards in a fast-paced fitness environment.

We offer a competitive compensation package with benefits, paid time off, and opportunities for professional growth, including in-house training and recertification support.