Member-First Teller: Guide Finances & Build Trust

CommunityAmerica Federal Credit Union; Georgetown (KY); On-site; USD 29,000 - 36,000; Full time

Job summary

CommunityAmerica Credit Union in Georgetown, KY is seeking a Teller to greet Members, process transactions, and provide friendly, accurate service at the branch near Toyota Plant open to the public. You will build trust and help Members reach financial goals through tailored product recommendations and diligent account handling.

The role requires strong communication, cash-handling accuracy, and ability to work independently or with teammates while maintaining confidentiality.

Qualifications

• High school diploma or equivalent required; bachelor’s degree preferred.
• Minimum of 2 years of customer service experience (financial or retail preferred); bachelor’s degree may substitute for experience
• Cash-handling skills with strong attention to detail
• Ability to build rapport and respond thoughtfully to Member needs
• Strong critical thinking and decision-making abilities
• Self-motivated, with the ability to work independently and collaboratively
• Excellent verbal and written communication skills
• Commitment to confidentiality and professionalism
• Comfort with technology and a willingness to learn new systems

Responsibilities

• Provide friendly, accurate service while handling financial transactions.
• Build trust and support Members in reaching their financial goals by connecting them with suitable products and services.

Skills

Customer service

Cash handling

Communication

Attention to detail

Rapport building

Confidentiality

Teamwork

Technology literacy

Education

High school diploma

Bachelor’s degree

Job description

CommunityAmerica Credit Union in Georgetown, KY is seeking a Teller to greet Members, process transactions, and provide friendly, accurate service at the branch near Toyota Plant open to the public. You will build trust and help Members reach financial goals through tailored product recommendations and diligent account handling.

The role requires strong communication, cash-handling accuracy, and ability to work independently or with teammates while maintaining confidentiality.