Member Financial Wellness Advisor

University of Illinois Community Credit Union; Bloomington (IL); On-site; USD 36,000 - 42,000; Full time

Benefits offered by this job

Health, Dental, and Vision insurance

401K with company match

Generous paid time off

Job summary

University of Illinois Community Credit Union seeks a Universal Service Representative to assist members with in-person and digital solutions, build member loyalty, and present professional guidance on financial options. The role emphasizes compliance, accurate cash handling, and responsive problem resolution.

This full-time position requires up to six months of related experience and a high school diploma or GED.

Qualifications

• Cash handling experience and strong customer service skills.
• Willingness to travel to Champaign-Urbana for training.
• Ability to work a varied schedule including Saturdays.

Responsibilities

• Provide in-person and digital solutions for members.
• Balance cash drawer and maintain inventory integrity.
• Identify member needs and recommend credit union solutions.
• Own member problems and ensure timely follow-up.
• Support at other branches as needed, including Saturdays.

Skills

Customer service

Cash handling

Problem solving

Teamwork

Flexibility

Courtesy

Education

High school diploma or GED

Job description

University of Illinois Community Credit Union seeks a Universal Service Representative to assist members with in-person and digital solutions, build member loyalty, and present professional guidance on financial options. The role emphasizes compliance, accurate cash handling, and responsive problem resolution.

This full-time position requires up to six months of related experience and a high school diploma or GED.