Member & Family Engagement Coordinator

Socket.dev; Natchitoches (LA); On-site; USD 32,000 - 42,000; Full time

Job summary

Socket.dev is seeking a dedicated Member and Parent Coordinator to manage front desk operations, enroll members, track attendance, and process fees. You will assist with tours, communicate with parents, and support staff with daily administrative tasks.

The role requires a High School Diploma or equivalent and at least two years of youth/family services experience, with strong interpersonal and organizational skills. Proficiency in My Club Hub and Microsoft Office is essential.

Qualifications

• High School Diploma or equivalent.
• Two years’ related experience with youth/family-oriented agencies.
• Ability to work with youth and families.
• Excellent interpersonal and organizational skills with attention to detail.
• Strong written and verbal communication.
• Proficiency in Microsoft Office and My Club Hub.
• Willingness to learn and become proficient in My Club Hub.

Responsibilities

• Manage front desk operations and ensure policies are followed.
• Greet members, parents, volunteers, and visitors warmly.
• Update enrollment information and Club programs in My Club Hub.
• Communicate essential information from member applications to staff.
• Record member attendance and process fee payments.
• Assist with Club tours and member recruitment efforts.
• Reconcile cash with reports and provide data to HR/Finance.

Skills

Interpersonal skills

Organizational skills

Communication skills

Attention to detail

Customer service

Education

High School Diploma or equivalent

Tools

My Club Hub

Microsoft Office

Database management

Job description

Socket.dev is seeking a dedicated Member and Parent Coordinator to manage front desk operations, enroll members, track attendance, and process fees. You will assist with tours, communicate with parents, and support staff with daily administrative tasks.

The role requires a High School Diploma or equivalent and at least two years of youth/family services experience, with strong interpersonal and organizational skills. Proficiency in My Club Hub and Microsoft Office is essential.