Member Experience & Training Specialist

Walmart; Pearl City (HI); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Employee discounts

Job summary

Walmart Sam's Club in Pearl City, HI is seeking a Customer Service/Front End Associate to assist members at the checkout, guide self-service options, and promote products and services. You will handle purchases, returns, and exchanges while upholding safety and security standards.

The role emphasizes friendly member interactions, maintaining clean front-end areas, and supporting training for new associates. This position is hourly with competitive benefits.

Qualifications

• Retail experience including operating front end equipment such as cash registers.
• Experience with mobile retail applications.

Responsibilities

• Provides member service and resolves member issues.
• Maintains checkout area and processes purchases.
• Assists with payments, returns, refunds, and exchanges.
• Promotes Sam's Club products and services.
• Guides members on self-service technology.
• Maintains safety standards and conducts safety sweeps.
• Maintains entrance and exit areas and assists with organizing merchandise.
• Delivers training on processes and procedures to associates.

Skills

Retail experience

Front-end equipment

Mobile retail apps

Job description

Walmart Sam's Club in Pearl City, HI is seeking a Customer Service/Front End Associate to assist members at the checkout, guide self-service options, and promote products and services. You will handle purchases, returns, and exchanges while upholding safety and security standards.

The role emphasizes friendly member interactions, maintaining clean front-end areas, and supporting training for new associates. This position is hourly with competitive benefits.