Member Services Expert – Front End & Customer Support

Walmart Inc.

Pearl City (HI)

On-site

USD 26,000 - 37,000

Full time

3 days ago
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Benefits offered by this job

Health benefits including medical,视觉,和
401(k) and stock purchase programs
Paid time off, including PTO, parental
Company discounts
Live Better U education benefit

Job summary

Walmart in Pearl City, HI is seeking an Associate to provide member service at the front end. You will handle checkout, process purchases, and assist with returns, exchanges, and payments in accordance with store policies.

You will guide members on self-service technology and help them find products while maintaining a clean, safe environment. The role emphasizes delivering excellent service, managing merchandise zones, and supporting training for new associates while upholding Walmart values

Responsibilities

  • Provide member service and assist customers at checkout
  • Maintain checkout area and organize merchandise near front end
  • Process member purchases and assist with payments, returns, refunds and exchanges
  • Promote Sam's Club products and services to members
  • Help members with self-service technology and purchasing decisions
  • Identify member needs and locate merchandise as requested
  • Maintain a safe, clean, and organized store environment
  • Assist with training of new Frontline Services associates and roll out training on new programs

Skills

Retail experience
Cashier experience
Mobile apps knowledge

Tools

POS system/Cash register

Job description

Walmart in Pearl City, HI is seeking an Associate to provide member service at the front end. You will handle checkout, process purchases, and assist with returns, exchanges, and payments in accordance with store policies.

You will guide members on self-service technology and help them find products while maintaining a clean, safe environment. The role emphasizes delivering excellent service, managing merchandise zones, and supporting training for new associates while upholding Walmart values

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