Member Experience & Teller Specialist

Suncoast Credit Union; Lutz (FL); On-site; USD 23,000 - 32,000; Full time

Job summary

Suncoast Credit Union in Florida is hiring a Branch Customer Representative (Member Advocate) to deliver friendly, accurate service and process a wide range of teller transactions. You will welcome members, identify financial solutions, and maintain confidentiality while building lasting relationships.

The role emphasizes learning key skills, contributing to member experience, and supporting branch operations during hours of operation.

Qualifications

• High school diploma or equivalent.
• 1+ year of customer service or financial institution experience.
• Strong math and cash handling skills.

Responsibilities

• Greet and assist members with outstanding service.
• Process teller transactions including deposits and withdrawals.
• Advise members on Suncoast products to meet financial needs.
• Verify deposits and maintain cash drawer balance.
• Ensure confidentiality of member information.

Skills

Customer Service

Data Science

Sales

Education

High school diploma or equivalent

Job description

Suncoast Credit Union in Florida is hiring a Branch Customer Representative (Member Advocate) to deliver friendly, accurate service and process a wide range of teller transactions. You will welcome members, identify financial solutions, and maintain confidentiality while building lasting relationships.

The role emphasizes learning key skills, contributing to member experience, and supporting branch operations during hours of operation.