Member Advocate & Teller Specialist - Full-Time

Suncoast Credit Union; Bradenton (FL); Presencial; USD 23.000 - 32.000; Tempo integral

Benefícios oferecidos por esta vaga

Bonus Program up to 12%

401K Matching up to 8%

Paid Holidays

Paid Time Off

Parental Leave

Volunteer Hours

Resumo da vaga

Suncoast Credit Union in Bradenton, FL is hiring a Branch Customer Representative (Member Advocate) to staff branch locations and deliver high-quality member service. The role involves teller transactions, product guidance, and building lasting member relationships.

The position emphasizes confidentiality, competency growth, and learning opportunities while supporting the branch team and member needs. Hours reflect branch operations and shifts around them.

Qualificações

• High school diploma or equivalent.
• 1+ year of experience with a financial institution or similar customer service role
• Must maintain confidentiality and demonstrate strong communication skills

Responsabilidades

• Greet and welcome members at the branch, delivering excellent service
• Identify ways to improve members’ financial lives
• Advise members on Suncoast products and services to meet needs
• Provide answers to member questions and resolve issues
• Balance cash drawer and perform teller transactions
• Open deposit accounts and handle account changes and reconciliations

Conhecimentos

Customer Service

Sales

Data Science

Formação

High school diploma or equivalent

Descrição da vaga

Suncoast Credit Union in Bradenton, FL is hiring a Branch Customer Representative (Member Advocate) to staff branch locations and deliver high-quality member service. The role involves teller transactions, product guidance, and building lasting member relationships.

The position emphasizes confidentiality, competency growth, and learning opportunities while supporting the branch team and member needs. Hours reflect branch operations and shifts around them.