Member Advocate: Branch Banking & Growth Opportunities

Suncoast Credit Union; Tampa (FL); Presencial; USD 23.000 - 32.000; Tempo integral

Benefícios oferecidos por esta vaga

Bonus program up to 12%

401K matching up to 8%

Paid time off (PTO)

Resumo da vaga

Suncoast Credit Union in Tampa, FL, is seeking a Branch Customer Representative (Member Advocate) to deliver professional, courteous service and perform teller transactions with confidentiality. The role emphasizes enhancing members' financial lives and building lasting relationships.

The position is full-time with hourly compensation of $20.00 plus incentive raises for learning key skills; shifts align with branch hours, and growth opportunities are highlighted through benefits and

Qualificações

• High school diploma or equivalent.
• 1+ year of experience with a financial institution or similar customer service role.
• General math proficiency to balance cash drawer and reconcile accounts.
• Strong communication skills and ability to maintain confidentiality.

Responsabilidades

• Greet and welcome members with excellent service.
• Present and advise members about Suncoast products to meet financial needs.
• Provide answers to questions and solve problems related to members' financial needs.
• Conduct teller transactions: deposits, withdrawals, loan payments, transfers, and more.
• Balance cash drawer and maintain accurate teller records.
• Verify deposits, withdrawals, and account balances; ensure proper identifications.

Conhecimentos

Customer Service

Data Science

Sales

Formação

High school diploma

Descrição da vaga

Suncoast Credit Union in Tampa, FL, is seeking a Branch Customer Representative (Member Advocate) to deliver professional, courteous service and perform teller transactions with confidentiality. The role emphasizes enhancing members' financial lives and building lasting relationships.

The position is full-time with hourly compensation of $20.00 plus incentive raises for learning key skills; shifts align with branch hours, and growth opportunities are highlighted through benefits and