Member Experience Teller — Growth & Benefits

Telhio Credit Union; Hamilton (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical plans

Dental coverage

Vision coverage

Life insurance

Disability insurance

401(k) with 6% match

Paid holidays and vacation

Job summary

The Telhio Credit Union teller role offers a welcoming environment where you will process a variety of personal and business transactions and inform members about Telhio products. You will cross-sell services and refer complex inquiries to Relationship Bankers, while maintaining accurate cash handling and confidentiality.

Full-time position with weekday hours and rotating Saturday shifts. Opportunity for incentive pay and comprehensive benefits including medical, dental, vision, life,

Qualifications

• High School Diploma or Equivalent required.
• 1–3 years cash handling experience preferred.
• Less than 1 year experience in member/customer service preferred.
• Effective communication skills (oral and written).
• Strong organizational skills for accurate transactions.

Responsibilities

• Process member and non-member transactions accurately and efficiently.
• Inform members about products, services, and promotions.
• Cross-sell credit union products based on member needs.
• Refer members to Relationship/ Senior Bankers for further sessions.
• Balance cash drawers and protect confidentiality.

Skills

Effective communication

Strong organizational skills

Relationship building

Customer service

Team attitude

Professionalism

Education

High School Diploma or Equivalent

Tools

Microsoft Office

Computer terminal

Calculator/Adding machine

Copier

Fax machine

Job description

The Telhio Credit Union teller role offers a welcoming environment where you will process a variety of personal and business transactions and inform members about Telhio products. You will cross-sell services and refer complex inquiries to Relationship Bankers, while maintaining accurate cash handling and confidentiality.

Full-time position with weekday hours and rotating Saturday shifts. Opportunity for incentive pay and comprehensive benefits including medical, dental, vision, life,