Member Experience Teller | Flexible Hours, Tuition Reimbursement

Sovita Credit Union; Flint (MI); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Vacation pay twice a year

Tuition reimbursement up to $1,000 per

Employer provided pension plan

Job summary

Sovita Credit Union is hiring a Teller to provide excellent member service and accurately process banking transactions. You will greet members warmly, advise on available credit union services, and handle deposits, withdrawals, and payments with care and efficiency.

The role requires attention to detail, adherence to security policies, and the ability to balance cash drawers at shift end. Starting date within two weeks of offer and competitive wage based on experience.

Qualifications

• Provide quality service to members and team members at all times.
• Warmly acknowledge and greet members with a sincere smile upon arrival at one of our offices.
• Provide comprehensive, prompt, accurate, and efficient member transactions.

Responsibilities

• Receive share drafts/checks and cash for deposit to accounts, verify amounts, examine share drafts/checks for proper endorsement, and accurately enter deposits into computer system.
• Process withdrawals from accounts and/or share draft/check cashing, verify amounts, and accurately enter withdrawals into computer system.
• Cash share drafts/checks/credit union checks after proper verification of signatures and member balances according to credit union policies and procedures.
• Receive loan and credit card payments and accurately enter payments into computer system.
• Issue miscellaneous products such as money orders, credit union checks and VISA gift cards.
• Maintain an individually assigned cash drawer, balance it at end of each shift, and compare totaled amount to computer-generated totals.
• Research and resolve discrepancies and report any discrepancies to your supervisor.
• Assist other tellers research and resolve discrepancies with their drawers.
• Assist in opening the branch and other morning duties; assist in balancing the branch and other nightly duties.
• Explain and proactively mention credit union services such as savings, loans, debit and credit cards, on-line banking, etc.
• When necessary, direct members to the appropriate person for specific information and assistance.
• Assist members in completing various forms (i.e. transaction slips, payroll deduction/ACH, change of address, etc.).
• Comply with and maintain an up-to-date and comprehensive knowledge of all related policies, procedures, rules and regulations.
• Ensure that all information and transactions regarding credit union members are kept confidential. Enforce strict adherence to established security procedures.
• Perform other duties as assigned

Job description

Sovita Credit Union is hiring a Teller to provide excellent member service and accurately process banking transactions. You will greet members warmly, advise on available credit union services, and handle deposits, withdrawals, and payments with care and efficiency.

The role requires attention to detail, adherence to security policies, and the ability to balance cash drawers at shift end. Starting date within two weeks of offer and competitive wage based on experience.