Member-Focused Teller: Fast, Accurate Transactions

Paylocity; Gardendale (AL); Hybrid; USD 29,000 - 38,000; Full time

Job summary

Family Security Credit Union in Gardendale, AL is seeking a friendly Teller to assist members with cash transactions, deposits, withdrawals, check cashing, and basic account servicing. You will greet members, verify endorsements, and ensure accurate posting of transactions while delivering exceptional service.

You should maintain product knowledge, promote credit union services, balance the cash drawer, resolve discrepancies, and support loan payments processing.

Qualifications

• High School Diploma or equivalent.
• Must be 18 years of age or older.
• Intermediate PC knowledge with basic Microsoft Office skills.
• One year of cashier or teller experience (past five years).

Responsibilities

• Greet and welcome members to the credit union in a courteous, professional and timely manner, providing prompt, accurate, and efficient member transactions.
• Receive checks and cash for deposit to accounts, verify amounts, and examine checks for proper endorsement.
• Cash checks and process withdrawals after verification of member balances.
• Process all mail which includes posting payments and deposits; sort and prepare items for branch shipment when applicable.
• Maintain an up-to-date and comprehensive knowledge on all credit union products and services that are handled or promoted by tellers. Maintain an up-to-date and comprehensive knowledge on all related policies and procedures, rules and regulations, including robbery procedures.
• Promote, explain, and cross-sell all credit union products and services.
• Receive and process loan payments.
• Balance cash drawer, research and resolve discrepancies and report any discrepancies to the Head Teller or Branch Manager.
• Ensure the teller station is properly stocked with supplies to perform daily duties.
• Check night depository and record proper information to process transactions according to credit union procedures.
• Performs other related duties as assigned.

Skills

Cash handling

Communication skills

Interpersonal skills

Teamwork

Multitasking

Customer service

Basic computer skills

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Family Security Credit Union in Gardendale, AL is seeking a friendly Teller to assist members with cash transactions, deposits, withdrawals, check cashing, and basic account servicing. You will greet members, verify endorsements, and ensure accurate posting of transactions while delivering exceptional service.

You should maintain product knowledge, promote credit union services, balance the cash drawer, resolve discrepancies, and support loan payments processing.