Member Experience Team Lead

Walmart; United States; On-site; USD 30,000 - 41,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Live Better U education benefits

Job summary

Walmart's Sam's Club in Independence, MO is seeking a Front-Line Supervisor to oversee associates, assign duties, and provide guidance while upholding member service standards and the Open Door Policy.

You will support membership programs, assist shoppers, and ensure merchandise availability and checkout efficiency. Strong retail and customer service background is desired, with competitive pay and benefits offered.

Qualifications

• 6 months retail experience including operating front-end equipment and cash handling.
• 6 months customer service experience.
• Must be 18 years of age or older.

Responsibilities

• Supervise associates in assigned area by assigning duties and providing guidance.
• Promote memberships, process memberships and upgrades.
• Assist members with purchases and self-checkout guidance.
• Handle cash, deposits, and reconcile drawers per procedures.
• Lead teams, train and develop associates, and support scheduling.

Skills

Retail experience

Customer service

Front-end cashier experience

Job description

Walmart's Sam's Club in Independence, MO is seeking a Front-Line Supervisor to oversee associates, assign duties, and provide guidance while upholding member service standards and the Open Door Policy.

You will support membership programs, assist shoppers, and ensure merchandise availability and checkout efficiency. Strong retail and customer service background is desired, with competitive pay and benefits offered.