Member Experience Team Lead

Sam's Club; Las Vegas (NV); On-site; USD 28,929 - 39,950; Full time

Benefits offered by this job

Health benefits (medical, vision, dental)

401(k) plan

PTO and/or PPTO

Disability benefits

Company discounts

Job summary

A retail company is looking for a candidate to assist management in supervising associates and providing excellent customer service. The ideal candidate will have at least 6 months of retail and customer service experience, be 18 years or older, and possess strong leadership skills. Competitive pay, performance-based bonuses, and comprehensive benefits are offered, including health coverage and education programs. Join a dynamic team committed to improving customer experience.

Qualifications

• 6 months of retail experience including operating front-end equipment.
• 6 months of customer service experience.
• Must be 18 years of age or older.

Responsibilities

• Assist management with supervision of associates in assigned area.
• Provide and ensure member service and support.
• Oversee assigned area, ensuring compliance with company policies.
• Complete accounting records and follow procedures.
• Develop and implement processes to meet business needs.
• Promote compliance with company policies and ethics.

Skills

Retail experience

Customer service experience

Supervising experience

Job description

A retail company is looking for a candidate to assist management in supervising associates and providing excellent customer service. The ideal candidate will have at least 6 months of retail and customer service experience, be 18 years or older, and possess strong leadership skills. Competitive pay, performance-based bonuses, and comprehensive benefits are offered, including health coverage and education programs. Join a dynamic team committed to improving customer experience.