Member Experience Team Lead

Sam's Club; Corona (CA); On-site; USD 31,684 - 42,705; Full time

Benefits offered by this job

Health benefits including medical, vision, and dental coverage

401(k) and stock purchase plans

Paid time off including vacation and family leave

Education benefit program

Job summary

A leading membership warehouse in California is seeking a motivated Associate to supervise team members and enhance customer experiences. Responsibilities include direct oversight of associates, resolving member issues, and maintaining store standards. Ideal candidates will possess retail experience, customer service skills, and the ability to thrive in a fast-paced environment. Benefits include competitive pay, performance bonuses, and comprehensive health coverage. This role is perfect for individuals ready to contribute to a dynamic team.

Qualifications

• 6 months retail experience including operating front-end equipment.
• 6 months customer service experience.
• Must be 18 years of age or older.

Responsibilities

• Supervise associates and assign duties.
• Provide member service and resolve issues.
• Oversee area and maintain cleanliness.

Skills

Customer service

Team leadership

Problem-solving

Tools

Cash register

Job description

A leading membership warehouse in California is seeking a motivated Associate to supervise team members and enhance customer experiences. Responsibilities include direct oversight of associates, resolving member issues, and maintaining store standards. Ideal candidates will possess retail experience, customer service skills, and the ability to thrive in a fast-paced environment. Benefits include competitive pay, performance bonuses, and comprehensive health coverage. This role is perfect for individuals ready to contribute to a dynamic team.