Member Experience Team Lead

Sam's Club; Council Bluffs (IA); On-site; USD 31,684 - 42,705; Full time

Benefits offered by this job

Health benefits including medical, vision, and dental coverage

401(k) and stock purchase plan

Paid time off including parental and bereavement leave

Company-paid education programs

Job summary

Sam's Club in Council Bluffs is looking for a dedicated individual to assist management in supervising associates and ensuring excellent member service. Responsibilities include managing membership and service processes, supervising staff operations, and maintaining compliance with company standards.

The position offers competitive pay ranging from $23 to $31 per hour, alongside numerous benefits including health coverage, 401(k), and a company-paid education program providing support for employees.

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Qualifications

• 6 months retail experience including operating front-end equipment.
• Must be 18 years of age or older.

Responsibilities

• Assist management with the supervision of associates.
• Communicates and supports membership benefits to members.
• Oversee assigned area of responsibility and maintain compliance.

Skills

Retail experience

Customer service

Supervisory skills

Job description

Sam's Club in Council Bluffs is looking for a dedicated individual to assist management in supervising associates and ensuring excellent member service. Responsibilities include managing membership and service processes, supervising staff operations, and maintaining compliance with company standards.

The position offers competitive pay ranging from $23 to $31 per hour, alongside numerous benefits including health coverage, 401(k), and a company-paid education program providing support for employees.

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