Member Experience Team Lead

Walmart Inc.; City of Plattsburgh (NY); On-site; USD 31,000 - 42,000; Full time

Benefits offered by this job

Health benefits

401(k) and stock

PTO/leave benefits

Employee discounts

Live Better U education

Job summary

Walmart Inc. in Plattsburgh, NY is seeking a Front End Supervisor to help manage the team and ensure top-notch member service.

You will assign duties, train associates on processes, and guide service approaches to resolve member concerns following company guidelines. You will support membership activities, processing memberships and upgrades, and promote products and services while assisting with recruiting, scheduling, coaching, and evaluating staff.

Qualifications

• 6 months retail experience including operating front-end equipment.
• 6 months customer service experience.
• Must be 18 years of age or older.

Responsibilities

• Supervise associates and assign duties to ensure smooth operations.
• Provide member service and resolve customer issues according to policy.
• Assist with recruiting, scheduling, coaching, and evaluating associates.

Skills

Retail experience

Front-end equipment

Customer service

Job description

Walmart Inc. in Plattsburgh, NY is seeking a Front End Supervisor to help manage the team and ensure top-notch member service.

You will assign duties, train associates on processes, and guide service approaches to resolve member concerns following company guidelines. You will support membership activities, processing memberships and upgrades, and promote products and services while assisting with recruiting, scheduling, coaching, and evaluating staff.