Member Experience Specialist — Sales & Service

Aaa-Mountain-West-Group-1; Cheyenne (WY); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

401k Matching

Medical Insurance

Dental Insurance

Vision Insurance

Wellness Program

Paid Holidays

Paid Time Off

Volunteer Time Off (24 hrs/yr)

AAA Membership

Product Discounts

Tuition Reimbursement

Annual Incentive Plan

Job summary

The Member Experience Associate at AAA in Cheyenne is an on-site role combining customer service with sales. You will handle member requests, promote AAA products, and meet individual sales targets while supporting branch goals.

Weekend availability including Saturdays is required. Competitive hourly base plus commissions, full benefits package, 401k matching, and tuition reimbursement accompany this position.

Qualifications

• Minimum Qualifications include high school diploma or GED and 2–4 years of work experience.
• Sales experience required; backgrounds in insurance, retail, hospitality, service industries or call centers are valued.
• Must be available to work Saturdays and travel between branch locations.

Responsibilities

• Deliver outstanding member service and promote AAA products and services.
• Achieve individual sales targets while supporting branch goals.
• Demonstrate consultative sales techniques and adapt to multiple branch environments.
• Operate across multiple computer systems and learn varying processes.

Skills

Customer Service

Sales

Active Listening

Adaptability

Teamwork

Education

High School Diploma / GED

Job description

The Member Experience Associate at AAA in Cheyenne is an on-site role combining customer service with sales. You will handle member requests, promote AAA products, and meet individual sales targets while supporting branch goals.

Weekend availability including Saturdays is required. Competitive hourly base plus commissions, full benefits package, 401k matching, and tuition reimbursement accompany this position.