Front Desk Specialist – Member Experience + Free Membership

Elite Sports Clubs; Mequon (WI); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Free membership

401k

PTO

Childcare

Discounts on services

Job summary

Elite Sports Clubs in Wisconsin is seeking a Front Desk Receptionist to warmly welcome members, manage check-ins and reservations, and provide accurate information to ensure a seamless experience.

You will be the first point of contact, helping with inquiries and supporting a vibrant, community-focused fitness environment across our Milwaukee-area clubs.

Qualifications

• Experience in customer service roles.
• Familiarity with POS systems and checkout processes.
• Ability to manage reservations/check-ins and provide accurate information.

Responsibilities

• Greet members and guests warmly at the front desk.
• Answer questions and assist with check-ins and reservations.
• Maintain accurate information and a friendly, efficient member experience.

Skills

Customer service

Communication

POS systems

Organization

Problem solving

Hospitality

Multitasking

Job description

Join our team if you love creating memorable experiences and being part of a vibrant community! At Elite Sports Clubs, we bring people together through fitness, sports, and fun across four Milwaukee-area locations. Our clubs are built around connection—where members of all ages can belong, grow, and feel their best. We offer great compensation, 401k, PTO, childcare, free membership, discounts on services, and more!

As a Front Desk Receptionist,you’llwelcome members, answer questions, and handle check-ins and reservations.You’ll ensure accurate information anda friendly, efficient member experienceat all times.
Key skills:customer service, communication, POS systems, organization, problem solving, hospitality, multitasking.