Member Experience Specialist

Walmart; Oxford (AL); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Stock purchase plan

Paid time off

Job summary

Walmart's Sam's Club location in Oxford seeks an attentive front-end associate to deliver member service, operate the checkout, and support self-service technology. You will process purchases, handle payments, returns, and exchanges per policy, while promoting club services and maintaining a safe shopping environment.

You will also train new associates on processes and rollout programs, assist with merchandise organization, and help in preventing shrink.

Qualifications

• Retail experience including operating front end equipment (e.g., cash register).
• Working with mobile retail applications

Responsibilities

• Provides member service and processes purchases.
• Maintains checkout area and assists with payments, returns, refunds, and exchanges.
• Promotes Sam's Club products and services and guides members on self-service technology.
• Follows safety standards and conducts safety sweeps.
• Assist with training of Member Frontline Services associates on processes and rollout training.
• Maintains entrance/exit areas and organizes merchandise.
• Delivers excellent customer service and safeguards assets.

Skills

Retail experience

Cash register operation

Mobile retail apps

Tools

POS system usage

Job description

Walmart's Sam's Club location in Oxford seeks an attentive front-end associate to deliver member service, operate the checkout, and support self-service technology. You will process purchases, handle payments, returns, and exchanges per policy, while promoting club services and maintaining a safe shopping environment.

You will also train new associates on processes and rollout programs, assist with merchandise organization, and help in preventing shrink.