Member Experience Specialist

Walmart; Katy (TX); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k) and stock purchase

Paid time off

Live Better U education program

Job summary

Walmart's Sam's Club in Katy, TX is hiring for positions at $17.00 - $25.00/hr. The role focuses on member service, checkout, and helping members with purchases while promoting Sam's Club offerings.

You will assist with payments, returns, and exchanges, and help train other Frontline Services associates. Responsibilities include maintaining a safe shopping environment, guiding members on self-service tech, and ensuring proper area zoning and merchandise organization.

Qualifications

• Retail experience including operating front end equipment.
• Ability to assist with mobile retail applications.
• Strong customer service and communication skills.

Responsibilities

• Provides member service and resolves member issues and concerns.
• Maintains checkout area and processes member purchases.
• Guides members on self-service technology and promotes Sam's Club products.
• Assists with payments, returns, refunds, and exchanges per policy.
• Follows safety standards and conducts safety sweeps.
• Assists with training of Frontline Services associates on processes.
• Zones and maintains merchandise; helps with organizing areas.
• Completes work with managers, co-workers and customers.

Skills

Retail experience

Cash handling

Customer service

Teamwork

Job description

Walmart's Sam's Club in Katy, TX is hiring for positions at $17.00 - $25.00/hr. The role focuses on member service, checkout, and helping members with purchases while promoting Sam's Club offerings.

You will assist with payments, returns, and exchanges, and help train other Frontline Services associates. Responsibilities include maintaining a safe shopping environment, guiding members on self-service tech, and ensuring proper area zoning and merchandise organization.