Member Experience Specialist

Northcountry; Colchester (VT); Presencial; USD 23.000 - 32.000; Jornada completa

Descripción de la vacante

NorthCountry Federal Credit Union in Colchester, VT seeks motivated individuals for entry-level teller roles. The role supports our members with accurate transactions and friendly service, and offers growth opportunities.

Daily duties include deposits, withdrawals, account openings and closings, and answering questions, with opportunities for cross-selling and career advancement. We provide paid training, competitive compensation and a generous benefits plan, with a strong community focus.

Formación

• 1–12 months of similar or related experience.
• High school education or equivalent.
• Strong interpersonal skills, excellent communication, and the ability to build relationships.
• Good computer and communication skills.
• Physical requirements typical of a branch role.

Responsabilidades

• Handle teller transactions including deposits, withdrawals and transfers with accuracy.
• Open and close accounts and perform basic account research and maintenance.
• Answer member questions and provide accurate information on products and services; cross-sell when appropriate.
• Be cross-trained in vault management and adhere to security procedures.
• Maintain confidentiality and uphold the credit union's values in every interaction.

Conocimientos

Customer service

Cash handling

Communication

Attention to detail

Teamwork

Educación

High school diploma or equivalent

Herramientas

Core banking software

Vault management software

Descripción del empleo

NorthCountry Federal Credit Union in Colchester, VT seeks motivated individuals for entry-level teller roles. The role supports our members with accurate transactions and friendly service, and offers growth opportunities.

Daily duties include deposits, withdrawals, account openings and closings, and answering questions, with opportunities for cross-selling and career advancement. We provide paid training, competitive compensation and a generous benefits plan, with a strong community focus.