Member Experience Specialist

Walmart Inc.; Butler (Butler County); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health benefits including medical, etc

401(k) plan and stock purchase

Paid time off and parental leave

Job summary

Walmart Inc. in Butler, PA is seeking a Front End Associate to provide member service, operate the checkout, and maintain the front-end area.

You will resolve member issues, promote Sam's Club products, and assist with payments, exchanges, and returns according to policy. The role requires strong customer service, teamwork, and adherence to safety standards while helping members locate merchandise and make informed purchasing decisions.

Qualifications

• Experience providing member service in a retail environment.
• Ability to operate front-end equipment (cash register, etc.).
• Familiarity with mobile retail applications is a plus.

Responsibilities

• Provide member service and assist with purchases.
• Maintain checkout area and organize merchandise.
• Resolve member issues and concerns promptly.
• Promote Sam's Club products and services to members.
• Guide members on using self-service technology and processes.

Skills

Member service

Checkout operations

Customer issue resolution

Self-service guidance

Safety procedures

Merchandise stocking

Tools

Front-end equipment

Job description

Walmart Inc. in Butler, PA is seeking a Front End Associate to provide member service, operate the checkout, and maintain the front-end area.

You will resolve member issues, promote Sam's Club products, and assist with payments, exchanges, and returns according to policy. The role requires strong customer service, teamwork, and adherence to safety standards while helping members locate merchandise and make informed purchasing decisions.