Member Experience Specialist

Walmart; Butler (Butler County); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health benefits

401(k)

Stock purchase program

Company-paid life insurance

PTO and family leave

Job summary

Walmart in Butler, PA is seeking a front-end associate to provide member service, maintain checkout areas, and resolve issues. You will promote Sam's Club products and assist with purchases, returns, and exchanges while guiding members on self-service technologies.

The role includes safety duties, merchandise organization, and supporting training initiatives. The position offers competitive pay with performance-based bonuses and comprehensive benefits, including health, retirement plans, PTO,

Qualifications

• Retail experience including operating front end equipment (cash register) is required or preferred.
• Experience with mobile retail applications.
• Customer service oriented and ability to handle member questions.

Responsibilities

• Provides member service and maintains the checkout area.
• Resolves member issues and concerns and promotes Sam's Club products and services.
• Guides members on self-service technology and processes purchases, returns, refunds, and exchanges.
• Performs safety checks and follows company safety standards and procedures.
• Maintains entrances and exits, verifies memberships, locates merchandise, and assists with purchases.
• Supports training of frontline associates on processes and procedures and delivers program rollouts.

Skills

Retail experience

Front end equipment

Mobile retail applications

Job description

Walmart in Butler, PA is seeking a front-end associate to provide member service, maintain checkout areas, and resolve issues. You will promote Sam's Club products and assist with purchases, returns, and exchanges while guiding members on self-service technologies.

The role includes safety duties, merchandise organization, and supporting training initiatives. The position offers competitive pay with performance-based bonuses and comprehensive benefits, including health, retirement plans, PTO,