Member Experience Shopper & Fulfillment Specialist

Walmart; Laurel (MD); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health benefits

401(k) and company stock purchase

Paid time off (PTO) and leave options

Education and training programs

Job summary

Walmart is seeking a team member to support Sam's Club Members in Laurel, MD by promoting membership benefits, processing memberships and credit accounts, and delivering excellent customer service. The role includes handling orders, scanning items, and ensuring accurate invoicing while maintaining safety standards.

The position emphasizes helping Members meet their needs, collaborating with store teams, and adhering to Walmart's values.

Qualifications

• Ability to provide information on Membership benefits and promote Walmart/Sam's Club products.
• Experience with processing memberships, upgrades, and credit accounts.
• Strong customer service and sales skills.

Responsibilities

• Provide member information and promote benefits of memberships and services.
• Process membership upgrades and credit accounts accurately.
• Fulfill orders by locating items, scanning, wrapping, and palletizing as needed.
• Assist customers in choosing products and resolving issues or complaints.
• Adhere to safety guidelines and company policies.

Skills

Customer service

Membership information

Sales

Scanning & order processing

Tools

Barcode scanner

Forklift operations

Job description

Walmart is seeking a team member to support Sam's Club Members in Laurel, MD by promoting membership benefits, processing memberships and credit accounts, and delivering excellent customer service. The role includes handling orders, scanning items, and ensuring accurate invoicing while maintaining safety standards.

The position emphasizes helping Members meet their needs, collaborating with store teams, and adhering to Walmart's values.