Member Experience Associate

Walmart Inc.; Maryland City (MD); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health benefits

401(k)

Paid time off

Stock purchase plan

Job summary

Walmart Sam's Club in Laurel, MD is seeking a Member Services role focused on assisting Members with information, purchases, and benefits. The position emphasizes accuracy in order processing and a strong commitment to excellent customer service.

Responsibilities include promoting Membership value, supporting sales events, and working to meet Membership goals while following safety guidelines and company policies.

Qualifications

• Provides information on Membership benefits and promotes value of products/services.
• Gathers customer needs and assists with purchasing decisions.
• Works to meet Membership goals and processes orders with accuracy.

Responsibilities

• Process Memberships upgrades and credit accounts.
• Assist Members by answering questions and guiding purchases.
• Handle order picking, packing, and ensuring accuracy of invoices.
• Participate in events and initiatives to drive Membership growth.

Skills

Customer service

Communication

Teamwork

Sales knowledge

Job description

Walmart Sam's Club in Laurel, MD is seeking a Member Services role focused on assisting Members with information, purchases, and benefits. The position emphasizes accuracy in order processing and a strong commitment to excellent customer service.

Responsibilities include promoting Membership value, supporting sales events, and working to meet Membership goals while following safety guidelines and company policies.