Member Experience Shopper & Fulfillment Pro

Sam's Club; Hermantown (MN); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Job summary

Sam's Club is hiring in Hermantown, MN for an associate role focused on Membership support and customer service. You will inform Members about Membership benefits, assist with purchases, and help process upgrades and credit applications.

The position involves working with the floor team to fulfill orders and ensure accurate invoicing while maintaining store safety and standards. The role emphasizes delivering value to Members, meeting Membership goals, and participating in events and daily

Responsibilities

• Develops and supports Membership by providing information on Membership benefits and promoting the value of Sam's Club products and services
• Processes Memberships upgrades and credit accounts
• Interacts with Members to meet their needs and resolve issues
• Completes work assignments by following policies and collaborating with team members and management
• Provides Member service by acknowledging needs, assisting with purchasing decisions, locating merchandise and resolving concerns

Job description

Sam's Club is hiring in Hermantown, MN for an associate role focused on Membership support and customer service. You will inform Members about Membership benefits, assist with purchases, and help process upgrades and credit applications.

The position involves working with the floor team to fulfill orders and ensure accurate invoicing while maintaining store safety and standards. The role emphasizes delivering value to Members, meeting Membership goals, and participating in events and daily