Member Experience & Service Champion

Theuniversityunion; League City (TX); On-site; USD 15,000 - 18,000; Part time

Job summary

YMCA of Greater Houston is seeking a part-time Membership Associate in League City, TX. You will provide information on memberships, greet guests, and handle applications with warmth and accuracy.

Build relationships with members, resolve questions, and support program registration and tours. Join a values-driven team focused on community impact, volunteer recruitment, and delivering a high-quality member experience.

Qualifications

• Excellent interpersonal and problem solving skills.
• Ability to connect with people of diverse backgrounds.
• Previous customer service, sales or related experience.
• Basic knowledge of computers.

Responsibilities

• Promotes and incorporates YMCA values into all activities.
• Answers inquiries and provides information on YMCA membership and programs.
• Provides prompt and courteous customer service to members and guests.
• Builds relationships with members and helps connect them with others.
• Enrolls new members and processes membership applications.
• Registers members and participants in classes and programs.
• Sells memberships and conducts facility tours as needed.

Skills

Interpersonal skills

Problem solving

Customer service

Diversity & inclusion

Basic computer skills

Job description

YMCA of Greater Houston is seeking a part-time Membership Associate in League City, TX. You will provide information on memberships, greet guests, and handle applications with warmth and accuracy.

Build relationships with members, resolve questions, and support program registration and tours. Join a values-driven team focused on community impact, volunteer recruitment, and delivering a high-quality member experience.