Member Experience Sales Associate - Sammamish

Orangetheory Fitness | Afterburn Coaching; Sammamish (WA); On-site; USD 26,863 - 27,552; Part time

Benefits offered by this job

Opportunities for advancement!

WORKOUT FOR FREE!

Casual/Fitness Dress-code

Flexible schedule

401K Plan

Dental and vision insurance plans

Potential for PTO benefits

Job summary

A leading fitness studio in Sammamish seeks enthusiastic team members for customer service roles. Responsibilities include ensuring member satisfaction and promoting fitness journeys. Ideal candidates possess strong interpersonal skills and a positive attitude, with part-time and full-time positions available. Benefits include flexible scheduling and opportunities for advancement.

Qualifications

• 1+ years of related experience in a similar role.
• Self-motivated and eager to learn.
• Enjoy interacting and helping others.

Responsibilities

• Ensure maximum member experience satisfaction.
• Provide outstanding member service.
• Promote enthusiasm for fitness and assist new members.

Skills

Customer service focus

Interpersonal skills

Passion for fitness

Job description

Orangetheory Fitness | Afterburn Coaching

Pay range: $20.00/hr - $20.00/hr

We Work Hard so Others Can Live More.

We’re on the lookout for high caliber results-driven team members to join the Orangetheory Fitness Afterburn Coaching Team! At Orangetheory Fitness, our heartbeat is to deliver proven fitness results for a healthier world.

Key Responsibilities

• Demonstrate dedication to ensuring maximum member experience satisfaction.
• Consistently strive for and achieve outstanding member service while meeting key performance standards.
• Promote enthusiasm for fitness and the OTF brand by assisting new members to embark on their fitness journey.

Day-to-Day Activities

• Cultivating genuine, experience-focused connections with members and guests, including answering questions, resolving concerns, and ongoing outreach regarding membership status.
• Ensuring a friendly, helpful and inclusive experience for all members and guests.
• Delivering an exceptional and versatile sales and service experience to all members and guests – generating inspiration that leads to fitness goal pursuit.
• Demonstrating a commitment to ensuring a safe and clean studio environment for members and guests.

We’re ready for YOU if you are

• Positive, genuine, and passionate – self-motivated, eager to learn, enjoy interacting, helping others and sincerely care about well-being of others.
• Possess exceptional interpersonal skills and are customer service focused with willingness to deliver above and beyond levels of service.
• You have 1+ years of related experience in a similar role.

Pay

$19.50/Hour

Job Type

Variable Hour Employee – Part-time & Full-time hours available

Hours per Week

20-40, 25 or more preferred

Benefits & Perks

• Opportunities for advancement!
• WORKOUT FOR FREE!
• Casual/Fitness Dress-code
• Flexible schedule
• 401K Plan
• Dental and vision insurance plans
• Other benefits to include supplemental insurance plans such as hospital, indemnity, and critical illness
• Potential for PTO benefits and medical insurance after initial measurement period

Diversity Commitment Statement

The presence and influence of Diversity & Inclusion within Orangetheory Fitness Afterburn is not just a vital and ethical standard to maintain but a powerful confluence and mandatory action. We strive to create an atmosphere free of prejudice and discrimination where all voices can be heard and where diversity can be recognized as an asset rather than an obstacle. Our mission is to coach and train our team to be inclusive and accepting of our differences. We believe that in order to affect the change that we want to see in the world, it begins with how we, Orangetheory Fitness Afterburn, are committed to creating workplace equity and diversity while cultivating, fostering, and protecting a culture of inclusion and acceptance.

Equal Employment Opportunity

• Afterburn participates in the federal government's E-Verify Program
• Afterburn provides equal employment opportunities to all individuals regardless of race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Discrimination of any type will not be tolerated.
• Afterburn is an Employment-at-Will Employer

Seniority level

Entry level

Employment type

Part-time

Job function

Sales and Business Development

Industries

Wellness and Fitness Services