Member Experience Sales Associate - Mill Creek

Orangetheory Fitness | Afterburn Coaching; Everett (WA); On-site; USD 22,730 - 32,373; Part time

Benefits offered by this job

Opportunities for advancement

Workout for free

Dental and vision insurance

401(k) plan

Flexible schedule

Job summary

A leading fitness brand in Everett, WA is looking for a Member Experience Sales Associate to enhance member satisfaction and deliver outstanding service. Candidates should possess strong interpersonal skills and have at least 1 year of related experience. This role offers flexible hours, opportunities for advancement, and various perks including free workouts and 401(k) plans. Ideal for self-motivated individuals who are passionate about fitness and member engagement.

Qualifications

• Exceptional interpersonal skills with a customer-service focus.
• At least 1+ year of related experience in a similar role.
• Genuine, passionate, and eager to learn.

Responsibilities

• Cultivate genuine, experience-focused connections with members.
• Ensure a friendly, helpful, and inclusive experience.
• Deliver an exceptional sales and service experience.
• Maintain a safe and clean studio environment.

Skills

Customer service

Interpersonal skills

Self-motivated

Positive attitude

Job description

Member Experience Sales Associate – Mill Creek

Apply for the Member Experience Sales Associate – Mill Creek role at Orangetheory Fitness | Afterburn Coaching.

Pay

Base pay: $20.00 per hour. Pay range provided by Orangetheory Fitness | Afterburn Coaching is $20.00/hr - $20.00/hr. Your actual pay will be based on your skills and experience.

About Us

At Orangetheory Fitness, our mission is to deliver proven fitness results for a healthier world. We’re passionate about helping people of all ages, shapes, sizes, and abilities achieve life‑changing results.

What We’re Looking For

• Dedication to ensuring maximum member experience satisfaction.
• Consistent delivery of outstanding member service while meeting or exceeding key performance standards.
• Promotion of enthusiasm for fitness and the OTF brand by assisting new members toward their goals.

Daily Responsibilities

• Cultivate genuine, experience‑focused connections with members and guests, including answering questions and resolving concerns.
• Ensure a friendly, helpful, and inclusive experience for all.
• Deliver an exceptional sales and service experience that inspires members to pursue their fitness goals.
• Maintain a safe and clean studio environment.

Qualifications

• Positive, genuine, and passionate – self‑motivated, eager to learn, and enjoy interacting with people.
• Exceptional interpersonal skills with a customer‑service focus and a willingness to go above and beyond.
• At least 1+ year of related experience in a similar role.

Job Details

Job Type: Variable Hour Employee – Part‑time & Full‑time hours available.

Hours per week: 20–40 (25 or more preferred).

Benefits & Perks

• Opportunities for advancement.
• Workout for free.
• Casual fitness dress code.
• Flexible schedule.
• 401(k) plan.
• Dental and vision insurance plans.
• Supplemental insurance plans (hospital, indemnity, critical illness).
• Potential for PTO benefits and medical insurance after an initial measurement period.

Diversity Commitment Statement

We strive to create an atmosphere free of prejudice and discrimination where all voices can be heard. We are committed to cultivating, fostering, and protecting a culture of inclusion and acceptance.

Disclaimers & EEO

• Afterburn participates in the federal government's E‑Verify Program.
• Afterburn provides equal employment opportunities to all individuals regardless of race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by law.
• We are an Employment‑at‑Will employer.

Other Information

Referral program: referrals increase your chances of interview by 2x.

Job location: Everett, WA.