Member Experience Sales Associate - Maple Valley

Orangetheory Fitness | Afterburn Coaching; Maple Valley (WA); On-site; USD 26,000 - 29,000; Part time

Benefits offered by this job

Opportunities for advancement

Workout for free

Casual/Fitness Dress-code

Flexible schedule

401K Plan

Dental and vision insurance plans

Supplemental insurance plans (hospital

PTO benefits and medical insurance

Job summary

Orangetheory Fitness Afterburn Coaching is seeking team members who are passionate about helping others live healthier lives. You will engage with members, answer questions, and deliver outstanding service while promoting the OTF brand.

This role offers flexible hours and opportunities in a dynamic fitness environment. Responsibilities include welcoming guests, assisting with memberships, and delivering an inspiring sales-and-service experience.

Qualifications

• Minimum 1 year of related experience in a similar role.
• Strong customer service mindset with a passion for helping others.
• Excellent interpersonal and communication skills.

Responsibilities

• Cultivate genuine, experience-focused connections with members and guests.
• Provide friendly, inclusive service and resolve questions or concerns.
• Deliver a versatile sales and service experience to inspire members toward fitness goals.
• Maintain a clean, safe studio environment.

Skills

Customer service

Interpersonal skills

Sales experience

Job description

We Work Hard so Others Can Live More.

We’re on the lookout for high caliber results-driven team members to join the Orangetheory Fitness Afterburn Coaching Team!

At Orangetheory Fitness, our heartbeat is to deliver proven fitness results for a healthier world. We’re passionate about the ability for all people, regardless of age, shape, size, or ability to be successful and achieve life-changing results.

Do you have a go getter, get it done and make a difference outlook? Do you have customer-care-I want to help others live better-way about you? Do you like having money earning potential in your hands? Do you want to be a part of a dynamic, game changing team and organization?

If you answered yes, yes, yes, and YES, then we want YOU on our team!

You’re a great fit for this role because you are motivated to:

• Demonstrate dedication to ensuring maximum member experience satisfaction.
• Consistently strive for and achieve outstanding member service while consistently meeting and/or exceeding key performance standards.
• Promote enthusiasm for fitness and the OTF brand by assisting new members to embark on their fitness journey.

Your day-to-day will be spent:

• Cultivating genuine, experience-focused connections with members and guests, including but not limited to--answering questions, resolving concerns, and ongoing outreach with members and guests regarding membership status.
• Ensuring a friendly, helpful, and inclusive experience for all members and guests.
• Delivering an exceptional and versatile sales and service experience to all members and guests– generating inspiration that leads to fitness goal pursuit with our community.
• Demonstrating a commitment to ensuring a safe and clean studio environment for members and guests.

We’re ready for YOU to join our team if you are:

• Positive, genuine, and passionate – self-motivated, eager to learn, enjoy interacting, helping others and sincerely care about the well-being of others.
• Possess exceptional interpersonal skills and are customer service focused with a willingness to deliver above and beyond levels of service as well as eager to seek opportunities to develop and contribute valuably.
• You have 1+ years of related experience in a similar role.

Pay: $19.50/Hour

Job Type: Variable Hour Employee – Part-time & Full-time hours available

Hours per week: 20-40, 25 or more preferred

Benefits & Perks

• Opportunities for advancement! We strive to develop our teams within, and our goal is to offer our OTF rockstars long term career opportunities.
• WORKOUT FOR FREE!
• Casual/Fitness Dress-code
• Flexible schedule
• 401K Plan
• Dental and vision insurance plans
• Other benefits to include supplemental insurance plans such as hospital, indemnity, and critical illness
• Potential for PTO benefits and medical insurance after initial measurement period

Diversity Commitment Statement

"The presence and influence of Diversity & Inclusion within Orangetheory Fitness Afterburn is not just a vital and ethical standard to maintain but a powerful confluence and mandatory action. We strive to create an atmosphere free of prejudice and discrimination where all voices can be heard and where diversity can be recognized as an asset rather than an obstacle. Our mission is to coach and train our team to be inclusive and accepting of our differences. We believe that in order to affect the change that we want to see in the world, it begins with how we, Orangetheory Fitness Afterburn, are committed to creating workplace equity and diversity while cultivating, fostering, and protecting a culture of inclusion and acceptance."

Disclaimers: This employment opportunity is with one of the largest independently owned and operated Orangetheory Fitness Franchise, Afterburn Coaching, LLC.

• Afterburn participates in the federal government's E-Verify Program
• E-Verify Participation
• Right to Work
• Afterburn provides equal employment opportunities to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Discrimination of any type will not be tolerated.
• EEO is the Law
• EEO is the Law supplement
• Afterburn is an Employment-at-Will Employer