Member Experience Retail Lead

Walmart Inc.; Trussville (AL); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Health benefits

Live Better U

401(k) plan

Employee discounts

Paid time off

Job summary

Walmart Inc. in Trussville, AL is seeking a customer-focused associate at Sam's Club. You will assist members, answer questions, guide self-service technology, and help with purchases while coordinating with team to maintain sales floor standards.

You will stock, price, and display merchandise, handle returns, and support safety and policy compliance. Eligibility includes 18+ and retail experience; benefits include health coverage and 401(k).

Qualifications

• Must be 18 years of age or older.
• 6 months retail experience AND 6 months customer service experience.

Responsibilities

• Provide member service by acknowledging the member and identifying needs to guide self-service technology and assist with purchases.
• Assist management in supervising associates, communicate goals, train staff, and ensure member issue resolution per policy.
• Stock and organize merchandise, set up displays, and maintain safety, cleanliness, and policy compliance on the sales floor.

Skills

Customer service

Team leadership

Hiring mentoring

Job description

Walmart Inc. in Trussville, AL is seeking a customer-focused associate at Sam's Club. You will assist members, answer questions, guide self-service technology, and help with purchases while coordinating with team to maintain sales floor standards.

You will stock, price, and display merchandise, handle returns, and support safety and policy compliance. Eligibility includes 18+ and retail experience; benefits include health coverage and 401(k).