Member Experience & Personal Training Lead

Anytime Fitness; Clarkston (MI); On-site; USD 42,000 - 55,000; Full time

Benefits offered by this job

Health Insurance

Dental and Vision Insurance

Life Insurance, Disability Insurance

401(k) matching; Roth available

Performance Bonuses

Employee Assistance Program (EAP)

Employee Discount Purchase Program

10 Days Paid Time Off

Holidays off

Destination Vacation

Job summary

Anytime Fitness in Clarkston, MI seeks a Member Experience Manager to deliver world-class experiences through fitness consultations, evaluations, and regular check-ins with members. You will lead the club’s personal training department and supervise 2–5 trainers to drive program growth.

Strong communication, coaching, and knowledge of health and physiology are essential. A BA in Exercise Science is preferred; CPR/AED and current PT certification (or within 90 days) are required.

Qualifications

• High school diploma or GED required.
• Bachelor's Degree in Exercise Science preferred but not required.
• One year of fitness training experience.
• CPR/AED Certification and current Personal Training Certification (or able to obtain within 90 days).
• Microsoft Office Suite and gym management software experience a plus.

Responsibilities

• Sales and Portfolio Management—maintain accurate financial profiles and promote personal training growth.
• Facility Management—maintain facility and equipment integrity.
• Service Standards—provide excellent customer service and assist members in goal setting.
• Customer Satisfaction—address feedback and membership inquiries.
• Community Involvement—build relationships with local businesses and events.
• Brand Ambassador—embody Anytime Fitness values daily.
• Perform other duties as assigned by supervisor.

Skills

Strong communication skills

Coachable

Strong problem-solving skills

Knowledge of health, fitness, andphysi

Team cohesion

Personable

Education

Bachelor's Degree in Exercise Science

One year of fitness training experience

CPR/AED Certification

Current Personal Training Certification

Tools

Microsoft Office Suite

POS Systems

Gym Management Software

Job description

Anytime Fitness in Clarkston, MI seeks a Member Experience Manager to deliver world-class experiences through fitness consultations, evaluations, and regular check-ins with members. You will lead the club’s personal training department and supervise 2–5 trainers to drive program growth.

Strong communication, coaching, and knowledge of health and physiology are essential. A BA in Exercise Science is preferred; CPR/AED and current PT certification (or within 90 days) are required.