Member Experience & Membership Sales Pro

BJ's Wholesale Club; Yorktown Heights (NY); On-site; USD 24,796 - 30,376; Full time

Benefits offered by this job

Weekly Pay

Free BJ’s Membership

Generous Paid Time Off

Flexible Health Benefits

401(k) Retirement Plan

Employee Stock Purchase Plan

Job summary

A leading wholesale retailer is seeking a team member in Yorktown Heights to provide excellent customer service and to promote membership programs. Responsibilities include handling inquiries, resolving concerns, and assisting with merchandise returns. Ideal candidates will have front-line customer service experience and a results-driven mindset. The position offers competitive pay and comprehensive benefits, with a focus on teamwork and integrity.

Qualifications

• Prior front line/customer service or previous sales experience preferred.
• Results driven with proven success in goal achievement.
• Basic math skills preferred.
• Computer proficiency preferred.

Responsibilities

• Promotes BJ's value proposition regarding acquisition and retention.
• Converts potential members by pitching all membership programs.
• Delivers superior customer service regarding memberships.
• Assists with Buy Online and Pick Up In Club orders.

Skills

Customer service experience

Goal-oriented

Basic math skills

Computer proficiency

Job description

A leading wholesale retailer is seeking a team member in Yorktown Heights to provide excellent customer service and to promote membership programs. Responsibilities include handling inquiries, resolving concerns, and assisting with merchandise returns. Ideal candidates will have front-line customer service experience and a results-driven mindset. The position offers competitive pay and comprehensive benefits, with a focus on teamwork and integrity.