Member Experience Lead - Front Desk & Team Growth

Planet Fitness - PF Baseline Fitness; Saint Cloud (MN); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Free Membership for self and one family member or friend

Health, Dental and Vision Insurance

Employee Appreciation Program

Advancement Opportunities

Job summary

A leading fitness organization in Saint Cloud, Minnesota is seeking a Team Lead to assist in overseeing gym operations and ensuring a positive member experience. The ideal candidate will possess strong customer service and communication skills, and will be involved in staff training, member services, and marketing efforts. This full-time role offers various employee benefits including health insurance and a free gym membership.

Qualifications

• Honesty and good work ethic.
• Strong customer service skills.
• Strong communication, organizational and leadership skills.
• Basic computer proficiency.

Responsibilities

• Assist in training and developing staff.
• Oversee member service and ensure great customer experience.
• Manage member check-ins, sign-ups, and cancellations.
• Ensure cleanliness and appearance of gym.
• Assist in managing marketing efforts.

Skills

Strong customer service skills

Strong communication skills

Strong organizational skills

Good work ethic

Basic computer proficiency

Job description

A leading fitness organization in Saint Cloud, Minnesota is seeking a Team Lead to assist in overseeing gym operations and ensuring a positive member experience. The ideal candidate will possess strong customer service and communication skills, and will be involved in staff training, member services, and marketing efforts. This full-time role offers various employee benefits including health insurance and a free gym membership.