Member Experience Lead

Chuze Fitness; Citrus Heights (CA); On-site; USD 26,174 - 30,307; Full time

Benefits offered by this job

Free MAX Chuze Fitness membership

401k

Accrued time off and paid floating hol

Medical, Dental, Vision, and other ins

Health Savings Account (HSA) with emp.

Flexible Spending Account (FSA)

Discounts on Chuze retail and Blends

First Aid/CPR and food handler certs

Job summary

Chuze Fitness, located in California, is seeking a Lead 1 to support club operations and deliver exceptional guest experiences. The role focuses on hospitality, member engagement, and maintaining a vibrant, professional environment.

Compensation ranges from $19.50 to $21.73 per hour, with benefits including health coverage, retirement plans, paid time off, and staff discounts. This position offers opportunities for growth within a dynamic team.

Qualifications

• Hospitality mindset and guest service orientation
• Strong communication and teamwork
• Ability to manage daily club operations

Responsibilities

• Provide a welcoming experience for every member and guest by sharing information about memberships, fitness programs, amenities, equipment, and tours
• Maintain an exceptionally clean and inviting club via daily cleaning tasks
• Support front desk operations with memberships, retail, check-ins, and phone inquiries
• Assist with account/billing questions and coordinate with leadership when needed
• Assist in Kids Club operations and uphold safety standards
• Support daily operations, opening/closing procedures, inventory, and administrative tasks
• Contribute to a positive, engaging, and growth‑oriented work environment

Job description

Chuze Fitness, located in California, is seeking a Lead 1 to support club operations and deliver exceptional guest experiences. The role focuses on hospitality, member engagement, and maintaining a vibrant, professional environment.

Compensation ranges from $19.50 to $21.73 per hour, with benefits including health coverage, retirement plans, paid time off, and staff discounts. This position offers opportunities for growth within a dynamic team.