Member Experience Host

The Union League of Philadelphia; Whitemarsh Township (Montgomery County); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Health Insurance (full-time)

Vision Insurance (full-time)

Dental Insurance (full-time)

Life and Disability Insurance (full- &

Flexible Spending and Health Savings

401(k) plan with Company Match

Paid Time Off

Paid Holidays

Parental leave

Tuition Reimbursement

Job summary

The Union League of Philadelphia is seeking a Host to be the first point of contact for our distinguished members and guests at Union League Liberty Hill. You will warmly greet guests, manage seating, and assist with reservations to ensure a seamless dining experience.

Ideal candidates have prior restaurant experience, superb communication skills, and a guest-oriented mindset. This on-site role requires flexibility for evenings, weekends, and holidays, with opportunities for growth within our

Qualifications

• High school diploma required; hospitality certification is a plus.
• Proven dining restaurant experience.
• Attention to cleanliness and service details.
• Patient and guest-oriented approach.
• Excellent communication skills with a friendly attitude.

Responsibilities

• Warmly welcome and seat guests to the dining room with a smile.
• Provide accurate wait times and monitor waiting lists.
• Manage reservations and Union League website.
• Provide menus and encourage a wonderful meal.
• Greet customers upon their departure.
• Coordinate with management about flow and seating.
• Collaborate with other servers and kitchen/bar staff.
• Maintain a clean reception area.
• Cater to guests who require special/extra attention.
• Answer incoming calls and field dining inquiries.
• Maintain member profiles with pertinent information.
• Stay up to date regarding the Union League properties and hours of operation, events, etc.
• Other duties to be determined.

Skills

Hospitality experience

Communication skills

Customer service mindset

Team player

Education

High school diploma

Hospitality certification

Job description

The Union League of Philadelphia is seeking a Host to be the first point of contact for our distinguished members and guests at Union League Liberty Hill. You will warmly greet guests, manage seating, and assist with reservations to ensure a seamless dining experience.

Ideal candidates have prior restaurant experience, superb communication skills, and a guest-oriented mindset. This on-site role requires flexibility for evenings, weekends, and holidays, with opportunities for growth within our