Member Experience & Fulfillment Specialist

Sam's West, Inc.; Hot Springs (AR); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k) & stock purchase

PTO & family leave

Education programs

Employee discounts

Job summary

Sam's Club in Hot Springs, AR seeks an engaged associate to support Membership, assist customers, and process orders while upholding Walmart's values. The role emphasizes service, safety, and teamwork in a fast-paced retail environment.

Responsibilities include promoting membership benefits, processing upgrades, ensuring order accuracy, and collaborating with management to meet goals. Benefits include health and financial plans, paid time off, and education programs.

Qualifications

• Minimum qualifications not specified in the posting.

Responsibilities

• Develops and supports Membership by providing information on Membership benefits and promoting value of products and services.
• Processes Membership upgrades and credit accounts.
• Fulfills Member Fax n Pull and Click n Pull orders, reviews orders, scans and wraps items, ensures accuracy of orders and invoices.
• Completes work by prioritizing with policies and data, collaborating with managers and coworkers, meeting deadlines and expectations.
• Provides Member service by acknowledging needs, assisting purchases, locating merchandise, resolving issues, promoting products.
• Adheres to company policies and ethics, applies Open Door policy in business processes.
• Respect the Individual by embracing differences, fostering belonging, and helping associates thrive.
• Works as a team, builds relationships, communicates with energy and motivation.
• Acts with integrity, upholds Walmart values, and supports regenerative company goals.
• Delivers results for customers and members, bases decisions on reliable information.
• Strives for excellence, stays curious, takes calculated risks and adapts to change.
• Promotes continuous improvements and adoption of new technologies and skills.

Job description

Sam's Club in Hot Springs, AR seeks an engaged associate to support Membership, assist customers, and process orders while upholding Walmart's values. The role emphasizes service, safety, and teamwork in a fast-paced retail environment.

Responsibilities include promoting membership benefits, processing upgrades, ensuring order accuracy, and collaborating with management to meet goals. Benefits include health and financial plans, paid time off, and education programs.