Member Experience & Fitness Sales Associate

24 Hour Fitnes; Irvine (CA); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Paid time off

Medical and dental coverage

401k with match

Free gym membership

Discounts on products

Discounts on personal training

Job summary

24 Hour Fitness is seeking a dependable Sales and Service Associate in Irvine, CA to welcome new members and guide their fitness journey. You will build genuine relationships, understand goals, and recommend personalized solutions while delivering a welcoming, informative experience.

This role requires a helpful, positive attitude and strong interpersonal skills. You may work in Kids' Club duties in locations where applicable and must obtain CPR/AED certification within 60 days.

Qualifications

• Demonstrate authenticity, sincerity, and open‑mindedness; you show up as yourself and act with integrity.
• Self‑motivated and passionate about helping others, with a genuine interest in learning and personal growth.
• Strive to excel and consistently meet or exceed goals, maintaining a positive, can‑do attitude.
• Embrace challenges and view setbacks as opportunities to learn and grow.
• Possess a strong service mentality and a desire to deliver exceptional member experiences.
• Minimum of 1 year of experience in retail or fitness sales.
• CPR and AED certification required within 60 days of employment.

Responsibilities

• Developing first-name relationships with members, answering questions, resolving concerns, and putting both members and guests in touch with the appropriate resources.
• Help keep our gym clean, well-maintained, and safe for members and guests.
• Delivering an outstanding and well-rounded sales and service experience to all guests and members by ensuring a welcoming, informative, and inclusive experience when they visit.
• Supporting an exceptional new member onboarding experience that helps members get connected to our fitness offerings.

Skills

Customer service

Sales experience

Interpersonal skills

CPR AED certification

Job description

24 Hour Fitness is seeking a dependable Sales and Service Associate in Irvine, CA to welcome new members and guide their fitness journey. You will build genuine relationships, understand goals, and recommend personalized solutions while delivering a welcoming, informative experience.

This role requires a helpful, positive attitude and strong interpersonal skills. You may work in Kids' Club duties in locations where applicable and must obtain CPR/AED certification within 60 days.