Member Experience & Events Coordinator

West Coast Pickleball; Yorba Linda (CA); On-site; Full time

Job description

Front Desk Work

Responsibilities:

• Manage member check-ins and reservations.
• Provide information about club services and upcoming events.
• Handle customer inquiries and complaints professionally.

Qualities:

• Strong interpersonal skills and a positive attitude.
• Ability to multitask and stay organized in a fast-paced environment.
• Knowledge of pickleball is a plus but not required.

Event Coordination

Responsibilities:

• Plan and execute tournaments, leagues, and social events.
• Collaborate with local businesses for sponsorships and partnerships.
• Manage event promotion and member engagement.

Qualities:

• Strong organizational and project management skills.
• Creative mindset with a flair for marketing and outreach.
• Passion for sports and community-building.

Additional Skills (Preferred but not required)

• Social Media Management
• Content Creation
• Canva / Basic Graphic Designing
• Basic marketing and customer outreach skills

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Club Manager (Not Required; Preferred for future promotion)

Responsibilities:

• Oversee daily operations and staff management.
• Develop and implement marketing strategies to attract members.
• Ensure exceptional customer service and engagement.

Qualities:

• Strong leadership skills and experience in hospitality or recreation management.
• Passion for pickleball and community engagement.
• Excellent communication and organizational abilities.

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Other Benefits and Additional Detail

West Coast Pickleball (WCPB) is the premier indoor destination for athletes who live for the fast-paced, competitive edge of the game. We are more than just a facility; we are a high-performance ecosystem built on professional standards and a "get-it-done" work ethic.
From our flagship location in Yorba Linda to our upcoming expansion into Pomona, WCPB is rapidly scaling to meet the demands of the modern player. We combine a relentless focus on the consumer experience with a team culture that rewards those who are on-task and ready to grow. At WCPB, we don’t just watch the sport evolve, we lead the charge !