Member Experience & Enrollment Specialist

Planet Fitness-United Fitness Partners; Mesa (AZ); On-site; USD 18,000 - 23,000; Part time

Benefits offered by this job

PF Black Card membership

Job summary

Planet Fitness-United Fitness Partners in Mesa, AZ is hiring a Member Services Representative. You will help ensure a clean, welcoming club, check-in members, enroll new members, and showcase PF Black Card benefits. The role supports a fun, high-energy environment with flexible weekend hours.

You’ll interact with members, guide tours, and help maintain a judgment-free atmosphere while contributing to growth and customer satisfaction.

Qualifications

• Be at least 18 years old.
• Strong desire to help others and support members.
• Physically capable of standing, walking, and lifting up to 50 lbs.
• On-time dependability and regular attendance.
• High school diploma or GED required.

Responsibilities

• Keep the club super clean and welcoming for members.
• Greet members and assist with enrollments and tours.
• Introduce and promote PF Black Card benefits.
• Assist at the welcome desk with check-ins and member questions.

Skills

Customer service

Communication

Dependability

Physical stamina

Education

High School diploma or GED

Job description

Planet Fitness-United Fitness Partners in Mesa, AZ is hiring a Member Services Representative. You will help ensure a clean, welcoming club, check-in members, enroll new members, and showcase PF Black Card benefits. The role supports a fun, high-energy environment with flexible weekend hours.

You’ll interact with members, guide tours, and help maintain a judgment-free atmosphere while contributing to growth and customer satisfaction.