Member Experience Concierge

Bluejack; Aledo (TX); On-site; USD 25,000 - 39,000; Full time

Job summary

Bluejack Ranch in Texas is seeking a dedicated Member Experiences Coordinator to support our private club members and guests. The role focuses on front-line service, administrative tasks, and daily collaboration with other departments to ensure memorable experiences.

You will answer inquiries, maintain member profiles, assist with check-in/out, and help prepare reports. The ideal candidate has 2–3 years of administrative experience and Microsoft Office proficiency, with hospitality exposure

Qualifications

• 2-3 years of administrative experience required.
• Previous hospitality experience is beneficial.
• Proficiency in MS Office applications is expected.
• Strong time management and prioritization skills.
• Excellent written and verbal communication abilities.
• Highly organized with attention to detail and problem solving.

Responsibilities

• Answer and direct phone calls for the department.
• Write and distribute correspondence to Members.
• Assist in preparing regularly scheduled reports.
• Maintain filing system and up-to-date member profiles.
• Manage contact lists and serve as point of contact for members/guests.
• Help with check-in and check-out processes for members and visitors.
• Coordinate with leadership team through executive/administrative assistants.
• Perform other duties as assigned.

Skills

Administrative experience

Hospitality experience

MS Office proficiency

Time management

Communication skills

Organizational skills

Multitasking

Attention to detail

Education

Hospitality/Administrative training

Tools

MS Office Suite

SharePoint

Excel

Job description

Bluejack Ranch in Texas is seeking a dedicated Member Experiences Coordinator to support our private club members and guests. The role focuses on front-line service, administrative tasks, and daily collaboration with other departments to ensure memorable experiences.

You will answer inquiries, maintain member profiles, assist with check-in/out, and help prepare reports. The ideal candidate has 2–3 years of administrative experience and Microsoft Office proficiency, with hospitality exposure