Member Experience Associate & Personal Shopper

Sam's Club; St. Louis (MO); On-site; USD 24,796 - 35,817; Full time

Benefits offered by this job

Health benefits

401(k) stock purchase

Paid time off (PTO)

Job summary

Sam’s Club in Saint Louis, MO is hiring for a front-line position where you’ll help Members by providing information on benefits, promoting products, and handling membership upgrades and orders. You’ll also assist with purchases, locate items, and resolve customer questions with a friendly, helpful approach.

In addition to customer service, you’ll follow safety standards, support sales events, and participate in daily tasks to ensure accurate orders and satisfied Members.

Qualifications

• Strong customer service orientation.
• Ability to upsell and promote benefits.
• Ability to handle memberships and basic transactions.
• Must follow safety procedures and company standards.

Responsibilities

• Provide information on Membership benefits and promote products.
• Process Membership upgrades and credit accounts.
• Assist Members with purchases and locate merchandise.
• Maintain safety and follow policies during operations.

Skills

Customer service

Membership info

Safety compliance

Sales promotions

Job description

Sam’s Club in Saint Louis, MO is hiring for a front-line position where you’ll help Members by providing information on benefits, promoting products, and handling membership upgrades and orders. You’ll also assist with purchases, locate items, and resolve customer questions with a friendly, helpful approach.

In addition to customer service, you’ll follow safety standards, support sales events, and participate in daily tasks to ensure accurate orders and satisfied Members.