Member Experience Associate - Part Time with Growth & Perks

National Fitness Partners; Rock Hill (SC); Presencial; USD 13.000 - 18.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Growth opportunities

Paid time off

Employee Assistance Program

Free employee Black Card Membership

Descripción de la vacante

National Fitness Partners, the largest Planet Fitness franchise, seeks a part-time Customer Service Representative in Rock Hill, SC. This role offers an starting hourly rate of $11 with increases every 180 days based on anniversary date and annual performance. Flexible Monday–Friday shifts include early morning hours, with weekend shifts as needed.

You’ll help members, sell passes, and keep the club welcoming and tidy. Open availability and a friendly, solution-focused attitude are essential.

Formación

• Open availability required.

Responsabilidades

• Answer phones in a friendly manner using information script.
• Greet members, sign up and tour new members, and log amenities.
• Respond to member questions and concerns in a timely and professional manner
• Process beverage or merchandise purchases through the point of sale system
• Promote our unique fitness instruction classes (PE@PF) to our active members and our new members
• Provide a clean, sanitized and safe club environment.

Conocimientos

Customer service

Communication

Herramientas

POS system

Descripción del empleo

National Fitness Partners, the largest Planet Fitness franchise, seeks a part-time Customer Service Representative in Rock Hill, SC. This role offers an starting hourly rate of $11 with increases every 180 days based on anniversary date and annual performance. Flexible Monday–Friday shifts include early morning hours, with weekend shifts as needed.

You’ll help members, sell passes, and keep the club welcoming and tidy. Open availability and a friendly, solution-focused attitude are essential.