Member Experience Associate - Part-Time Front Desk

Planet Fitness; Indiana; On-site; USD 15,000 - 21,000; Part time

Benefits offered by this job

PTO for all employees

Employee discounts

Job summary

National Fitness Partners is seeking a part-time Customer Service Representative at our Indianapolis club. Schedule includes Saturdays and Sundays from 6:45 AM to 1:00 PM. Starting pay is $13 per hour with opportunities for hourly increases over time.

Responsibilities include greeting members, signing up new members, handling inquiries, processing POS transactions, and promoting PE@PF classes while maintaining a clean, safe environment.

Qualifications

• Customer service experience
• Basic computer proficiency
• Must be 18 years of age or older

Responsibilities

• Provide superior customer service to Planet Fitness members, guests and prospective members.
• Answer phones in a friendly manner using information script.
• Greet members, sign up and tour new members, and log amenities.
• Respond to member questions and concerns in a timely and professional manner.
• Process beverages or merchandise purchases through the point of sale system.
• Promote fitness instruction classes (PE@PF) to members and new members.
• Provide a clean, sanitized and safe club environment.

Skills

Customer service

Basic computer skills

Communication

Education

High school diploma/GED

Job description

National Fitness Partners is seeking a part-time Customer Service Representative at our Indianapolis club. Schedule includes Saturdays and Sundays from 6:45 AM to 1:00 PM. Starting pay is $13 per hour with opportunities for hourly increases over time.

Responsibilities include greeting members, signing up new members, handling inquiries, processing POS transactions, and promoting PE@PF classes while maintaining a clean, safe environment.