Member Experience Associate

Spenga Greenville; Spring House (PA); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Free employee membership

Discounts with fitness organizations

Advancement opportunities

Training & development

Team building activities and social

Job summary

SPENGA Greenville is seeking a friendly and energetic Associate to warmly welcome and care for members at our Spring House, PA studio. You will help maintain a clean facility, answer questions from members and prospects, and sell memberships with a customer-focused approach.

We offer free employee membership, discounts with fitness organizations, growth opportunities, and training. Compensation ranges from $15.00 to $18.00 per hour in a dynamic, social work environment.

Qualifications

• Strong interpersonal skills.
• Takes initiative.
• Coachable, willingness to learn.
• Motivation and drive.
• Computer/technical acumen.
• Strong attention to detail.
• Excellent customer service and sales skills.

Responsibilities

• Make members and prospective members feel welcomed and cared for.
• Maintain a clean facility.
• Sell memberships.
• Address member and prospective member questions and concerns.
• Set up and reset studio equipment before and after classes.
• As a SPENGA ambassador, promote, sell, and add to the SPENGA culture in and out of the studio.

Job description

Position Summary

A SPENGA Associate is a positive, energetic, and efficient individual who warmly welcomes and takes care of members.

Benefits

• 401(k)
• Competitive salary
• Employee discounts
• Opportunity for advancement
• Training & development

Position Summary

A SPENGA Associate is a positive, energetic, and efficient individual who warmly welcomes and takes care of members.

We Offer

• Free employee membership
• SPENGA Crew discounts with various fitness organizations (NASM, Mad Dogg, YogaFit)
• Exciting, social, and positive working environment
• Like-minded team members
• Team building activities and social events
• Community driven focus

Qualifications

• Strong interpersonal skills
• Takes initiative
• Coachable, willingness to learn
• Motivation and drive
• Computer/technical acumen
• Strong attention to detail
• Excellent customer service and sales skills

Responsibilities

• Make members and prospective members feel welcomed and cared for
• Maintain a clean facility
• Sell memberships
• Address member and prospective member questions and concerns
• Set up and reset studio equipment before and after classes.
• As a SPENGA ambassador, promote, sell, and add to the SPENGA culture in and out of the studio.

About SPENGA

SPENGA is an exciting, rapidly growing company, with the goal of bringing the Best. Workout. Ever. to every neighborhood. SPENGA stands for spin + strength + yoga, and we combine all 3 into one 60-minute workout. With 50+ studios running and 250+ territories sold, we are continuously building our teams of instructors, salespeople, managers, and operators, to prepare for expansion. In-depth training is provided through our learning management system, along with hands-on training with the management team. At SPENGA, our members come for the workout and stay for the community. And the strength of our community starts with our SPENGA teams. Compensation: $15.00 - $18.00 per hour

SPENGA is an exciting, rapidly growing company, with the goal of bringing the Best. Workout. Ever. to every neighborhood. SPENGA stands for spin + strength + yoga, and we combine all 3 into one 60-minute workout. With 50+ studios running and 250+ territories sold, we are continuously building our teams of instructors, salespeople, managers, and operators, to prepare for expansion. In-depth training is provided through our LMS, along with live training with the corporate team. At SPENGA, our members come for the workout and stay for the community. And the strength of our community starts with our SPENGA teams.