Member Experience Ambassador — Fitness Floor

Planet Fitness; Brook Park (OH); On-site; USD 14,000 - 20,000; Part time

Benefits offered by this job

PTO for all employees

Employee Assistance Program

Free employee Black Card Membership

Growth opportunities

Job summary

Planet Fitness in Brook Park, OH is hiring a Level 1 Fitness Ambassador to greet members, assist with check-ins, and promote club programs on a part‑time schedule. You’ll work mornings and evenings, helping create a clean, energetic, and welcoming space for members.

Requirements include being 18+, strong customer service skills, and a passion for fitness. Certification within 90 days is encouraged; training provided. PTO and benefits accompany this role.

Qualifications

• High school diploma or equivalent required.
• Must be 18+ years old.
• Prior customer service, hospitality, or fitness experience preferred.
• Strong interpersonal and communication skills.
• Reliable, punctual, independent work attitude.
• Willingness to learn basic training techniques; certification encouraged.

Responsibilities

• Greet members with enthusiasm and make everyone feel welcome.
• Be a visible, approachable presence on the fitness floor.
• Assist with check-ins, questions, and member needs.
• Promote programs, events, and club offerings.
• Help maintain a clean, safe, and motivating environment.
• Build relationships—know names, celebrate wins, encourage progress.

Skills

Greet members

Customer service

Communication

Reliability

Punctuality

Team player

Motivating others

Education

High school diploma or equivalent

Job description

Planet Fitness in Brook Park, OH is hiring a Level 1 Fitness Ambassador to greet members, assist with check-ins, and promote club programs on a part‑time schedule. You’ll work mornings and evenings, helping create a clean, energetic, and welcoming space for members.

Requirements include being 18+, strong customer service skills, and a passion for fitness. Certification within 90 days is encouraged; training provided. PTO and benefits accompany this role.