Member Experience Advisor: Personal Banking & Solutions

VERVE A CREDIT UNION; Oshkosh (WI); On-site; USD 35,000 - 45,000; Full time

Job summary

VERVE A CREDIT UNION is seeking a Member Experience Advisor I at the Oshkosh, WI Murdock Branch. This role involves providing exceptional service to members through various channels and includes processing transactions, opening accounts, and taking applications for credit products.

Candidates should possess a strong customer service background, excellent communication skills, and a high school diploma. The job promotes opportunities for personal and financial growth for the members.

Qualifications

• Customer service experience in retail banking or cash handling.
• Ability to explain financial concepts clearly.
• Reliable attendance and performance.

Responsibilities

• Provide exceptional service in-person, on the phone, and digitally.
• Process member transactions, maintaining confidentiality.
• Open and manage consumer deposit accounts.
• Take applications for credit cards and loans.
• Participate in branch outreach to attract new members.

Skills

Customer service experience

Interpersonal skills

Attention to detail

Basic knowledge of financial products

Proficient computer skills

Education

High school diploma or equivalent

Job description

VERVE A CREDIT UNION is seeking a Member Experience Advisor I at the Oshkosh, WI Murdock Branch. This role involves providing exceptional service to members through various channels and includes processing transactions, opening accounts, and taking applications for credit products.

Candidates should possess a strong customer service background, excellent communication skills, and a high school diploma. The job promotes opportunities for personal and financial growth for the members.