Member Experience Advisor — Banking & Services

Hoosier Hills Credit Union; Bedford (IN); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Paid time off

Growth opportunities

Job summary

Hoosier Hills Credit Union is seeking an Associate Member Advisor to deliver outstanding service and build lasting relationships with members. You will handle everyday financial needs, process transactions, and provide accurate product guidance in a fast-paced environment.

The role emphasizes accuracy, confidentiality, regulatory compliance, and teamwork as part of a supportive, growth‑oriented team dedicated to community impact and member satisfaction.

Qualifications

• High school diploma or equivalent required.
• 1-3 years of experience in customer-facing roles required.
• Experience in banking, credit unions, financial services, cash handling, retail banking, or other highly regulated service environments strongly preferred.

Responsibilities

• Provide exceptional service aligned with Hoosier Hills Credit Union’s mission and Service Promises.
• Build and maintain strong relationships with members, delivering outstanding service.

Skills

Customer service

Attention to detail

Communication skills

Problem solving

Teamwork

Education

High school diploma or equivalent

Job description

Hoosier Hills Credit Union is seeking an Associate Member Advisor to deliver outstanding service and build lasting relationships with members. You will handle everyday financial needs, process transactions, and provide accurate product guidance in a fast-paced environment.

The role emphasizes accuracy, confidentiality, regulatory compliance, and teamwork as part of a supportive, growth‑oriented team dedicated to community impact and member satisfaction.